Customer Privacy Statement
We collect nonpublic personal information about you from the following sources:
• Information we receive from you on applications or other forms;
• Information about your transactions with us, our affiliates, or others; and
• Information we receive from a consumer-reporting agency.
Information We Disclose
Edgartown National Bank does not sell or share customer or former customer personal information covered by this Privacy Statement with entities outside of those classified as vendors* and business partners** or those as required or permitted by law. To provide products and services to you, we may share your information with carefully selected vendors and business partners with whom we work.
Our Security Procedures
We restrict access to nonpublic personal information about you to those employees, business partners, and vendors who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
Online Services and Privacy
Safeguarding your personal information when interacting with us via the Internet is extremely important. We apply the standards discussed above in caring for your personal information. When browsing our website, personal information such as your email address, is not collected. Some areas of our website require information, such as your email address or your account number to enable you to perform certain tasks. In these cases, we collect the information necessary to interact with you.
If you visit us on the Internet, we may place a “cookie” on your browser that records the number of visits made to our various web pages. However, personal information is not collected. If you use our Online Banking or Bill Pay programs, you may receive additional cookies that contain your unique identifier, allowing you to view and manage your accounts. These cookies may be linked to personally identifiable information.
Edgartown National Bank has a transactional website available for its customers. If the customer has completed the enrollment process and been approved to use Edgartown National Bank’s website for Internet banking services, the Bank will retain the customer’s user ID and password so that the Bank can recognize the customer as an authorized user of the website. When the customer engages in Internet banking transactions with the Bank on the website, the Bank maintains all information relating to the customer’s activities and transactions. The Bank uses a secure website, passcodes and special encryption technology to protect the customer’s information from interception by unauthorized third parties.
The Bank obtains e-mail addresses from our customers, but does not share this information with any nonaffiliated third party. The Bank does not communicate with its customers about their specific banking transactions by e-mail if it is not in a secure environment. The Bank may from time to time respond by e-mail to inquiries from such customers about other matters but the Bank never discusses or includes nonpublic personal financial information in those responses if it is not in a secure environment. The Bank encourages its customers not to communicate any nonpublic personal financial information by e-mail to the Bank unless encryption technology or a secure environment is utilized.
From time to time the Bank may send e-mail to its customers about new or additional Edgartown National Bank Internet banking products or services. If the customer does not want to receive this information from the Bank via e-mail, the customer may request at the time such e-mail is received by the customer that the Bank not send any more information by e-mail to the customer.
Please do not send confidential information such as social security or account numbers to us via non-encrypted email. In instances where email addresses are provided, they are provided for information inquiries of a non-sensitive and non-confidential nature unless through our secure online banking.
Actions You Can Take
You may request that Edgartown National Bank or any of its business partners not contact you about direct marketing offers. Direct marketing offers from Edgartown National Bank or its business partners may include information about new products and services being offered. If you choose not to hear from us, you may not receive offers about products and services that may be of value to you.
Tell us your preferences.
You can tell us your preferences by:
• Calling us at 508-627-1100
• Talking to a customer representative at any branch location.
• Sending your request in writing to: Edgartown National Bank, P.O. Box 96, Edgartown, MA 02539.
When you contact us, please be prepared to provide the following information for each individual:
• First name, middle initial and last name
• Address, city, state and zip code
• Social security number
• Telephone number (if applicable)
• E-mail address (if applicable)
If any of these pieces of information change, please notify us to ensure that your preferences are consistently honored.
Once you have told us your preferences, we will continue to honor them. You do not need to take any further action.
*Business Partner-A Business Partner is any third party with which Edgartown Nation Bank conducts business, except that the term Business Partner does not include a Vendor.
**Vendor-A vendor is any third party that performs business operations on behalf of Edgartown National Bank, including without limitation printing, mailing services, communication services, marketing, and data processing.
|
